Refund policy
We want you to love your purchase from FURLESS WAXING. If for any reason you are not completely satisfied, our return policy is as follows:
1. Eligibility for Returns
-
Returns are accepted within 7 days of receiving your order.
-
Items must be unused, unopened, and in their original packaging.
-
For hygiene and safety reasons, opened or used skincare products cannot be returned.
2. Non-Returnable Items
-
Used or opened products
-
Items purchased during clearance or promotional sales (unless faulty)
-
Gift cards and vouchers
3. Return Process
-
Contact us at [insert email / phone number] with your order number, item details, and reason for return.
-
Once approved, return the item to the address provided.
-
Customers are responsible for return shipping costs unless the item was received damaged or faulty.
4. Refunds
-
Refunds will be processed within 7–14 working days after we receive and inspect your returned item.
-
Refunds will be issued to your original payment method.
-
Shipping fees are non-refundable.
5. Damaged or Faulty Items
-
If you receive a damaged or defective product, contact us within 48 hours of delivery with photos. We will arrange a replacement or refund at no additional cost.
📩 Contact Us:
Email:
Phone:
Address: